SHIPPING: Prices exclude shipping except where otherwise noted. Standard shipping applies only to Continental USA. Additional shipping is required outside Continental USA. We do ship internationally - request a quote. Contact us with any questions. Thank you. Expedited
shipping is extra.
We accept payment in full up front to
"George Franks" through secure PayPal (using credit card). We also accept mailed checks or money orders made out to "George Franks" in U.S. dollars. Contact us for the mailing address. We cannot process credit card orders other the phone. We can answer questions though.
Please provide a full and detailed description of which hat style you desire including order number, wool
or fur felt, binding or no binding, color of binding, type and color of
cockade, type of button (pewter or brass) and any other details specific to the
regiment, unit or impression. Note: Machine sewn hats all
have leather liners (sweatbands).
Hats size/head size: please include head measurement in INCHES just above the ears and over
hair and/or whig. Do not hold it too tight. We will convert to the
appropriate hat size. If you can provide your hat size along with head measurement that is helpful to guarantee a good fit.
change at any time without notice.
Hand sewn, round blocked hats take from 60-90 days from payment (order) to shipment. Machine sewn, oval blocked hats take a minimum of 45 days from payment (order) to shipment (customized and orders requiring hand sewn trim on machine sewn hat orders may take longer). Expedited fees are applicable for orders requested in less than the stated interval. If you need a hat by a specific date, please inform us up front. Thank you!
NOTE: Each hat is custom crafted to each customer's specifications.
Hats are NOT RETURNABLE. We do though guarantee you satisfaction. If for whatever your hat does not meet your expectations, contact us immediately.
Please be specific
regarding style, trim, specification including head size. If you have any
questions, contact us. We make every effort to reply within one business day.
have researched our hats extensively, there are unit variations that we
may not have within our documentation. As noted above: customers must provide
the specifications for other than our "standard" hat offerings
(dimensions, color of loopings, binding color and type, cockade color and type,
button material and type, etc.).